Remote SupportPlease click your operating system belowto download the remote app. After it downloads, click on the file RemotePCAttended to run it, click OK/YES to allow changes, then app will open with a number to provide to the remote support agent.PC / Windows | Apple / Mac Once run the first time the app will place a shortcut on your desktop(or in Finder on Mac) that you may click to run in the future instead of having to re-download it here.