For members with any of the following services remote repair runs $110.00 per hour billed in 15 minute increments.
Website Hosting, Cloud Server, Backup Service, SEO Service, Website Maintenance or Preventative Maintenance Plan
Remote Repair for non members is $125 per hour billed in 15 minute increments rounded down to the nearest 15 minutes.
Onsite service – San Antonio, TX and surrounding areas – $115 per hour, 1 hour min, then 15 minute increments + travel time over 10 min.
Onsite Service – out of town / state / country – please call for quote.
Billing policies:
For remote computer repair service there’s a 15 minute minimum.
After the first 15 minutes time is rounded down to the nearest 15 minutes.
This keeps the math simple for billing and rounds the billing in your favor so you always get a little extra.
Payment is due upon completion -or- net 10 if you have an account with us.
ACH / Online Check / Check over the phone is the preferred payment method and there’s no processing fee.
Credit Cards & Debit Cards and PayPal are accepted – there is a 3% processing fee for services over $115.1
More IT Services:
Preventative Maintenance Plans
Scheduled tune-ups at regular intervals to keep systems & software up to date and at peek performance.
This helps employs be more productive, accomplish tasks more quickly & to stay on task by reducing computer troubles and down times.
We can schedule these on off hours / evenings & weekends so as to not interfere with work hours.
Backups
Backup, Backup! We recommend triple data redundancy to protect your data & give you piece of mind!
The risk in data loss is in the lost of time it took to create / recreate the lost data.
Fact – over 90%+ of business that loose all their data – go out of business.
Daily Backups &/or Real-time Backups
On-machine for speed
On-site for quick retrieval if needed
Offsite in the cloud for secure disaster recovery
Set it and forget it solution.
Our solution offers you the piece of mind that we can set it up for you and you can forget about it with the confidence & piece of mind that it is functioning as it should.